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Protected Areas Conservation Trust
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Grievance Form

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Grievance Form

If you want to remain anonymous, please enter your comment/grievance without indicating any contact information. However, PACT will not be able to contact you to obtain additional information or to notify of the result of the investigation.
Either enter your mailing address, phone number or email address so you can be contacted.
Environmental, Social and Gender: This includes impacts/risks to i) physical, natural and cultural environment, and surrounding community, ii) stakeholder engagement iii) Indigenous People, iv) involuntary resettlement, v) whistle-blower vi) gender equality and vii) sexual exploitation, abuse and harassment.

Prohibited Practices: Includes (but not limited to) i) coercion ii)collusion iii) obstruction iv)abuse v) conflict of interest vi) fraud vii) retaliation against whistle-blowers or witnesses. This applies to PACT employees, directors, officers and associates and grantees.
Does it concern a project? If yes, state name of project.

Does it concern PACT’s Board of Directors, Staff, and/or project partners? If yes, please state name(s) and current position(s)/job(s).
What happened? Where did it happen? Who did it happen to? What is the result of the problem? Is there future damage likely to be caused?
Please list the type of proof and other relevant information (E.g. emails, letters, videos, etc)
Please list the name(s) and contact information if possible.
What would you like to see to resolve the problem?
What are you reporting? Select all that applies. At least one is required.

THANK YOU

PACT’S grievance redress mechanism (GRM) seeks to reduce project risk that unintentionally adversely affects beneficiaries and serves as a critical feedback mechanism that can help to improve project impact. Once submitted to the Executing Entity, this grievance form will be copied to PACT and forwarded to the Executive Officer. You shall receive a receipt of grievance on the same day the grievance is received by the Executive Officer. This grievance will be addressed within twenty-five (25) days and you will be notified of a resolution within thirty (30) days. If applicable, a resolution will be published by PACT and the Executing Entity. Grievances not solved within thirty (30) days of receipt will be sent to the Ministry responsible for PACT.